Privacy Policy
Precision in Numbers (PIN)
1. Introduction
Precision in Numbers (“PIN”, “we”, “us”, “our”) is committed to protecting your privacy and handling personal information responsibly and in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs).
This Privacy Policy explains how we collect, use, disclose, store and protect your personal information when you interact with our website, engage our services or communicate with our team.
By using our website or engaging with our services, you agree to the terms of this Privacy Policy.
2. What information we collect
We may collect personal information including:
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Full name
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Email address
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Phone number
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Business or company information
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Information submitted through website enquiry forms
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Information provided during consultations, meetings or communications with us
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Information reasonably required to provide accounting, bookkeeping, advisory, taxation or related services
We may also collect technical and website usage information including:
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IP address
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Browser type
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Device information
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Website usage data
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Cookies and analytics information
We do not generally collect sensitive information unless reasonably necessary to provide our services, required by law or provided with your consent.
3. How we collect Information
We may collect personal information when you:
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Submit an enquiry through our website
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Contact us via phone, email or online forms
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Engage our services
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Subscribe to communications or marketing updates
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Attend meetings or consultations with us
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Interact with our website, advertisements or digital platforms
We may also collect information through cookies, analytics tools and third party integrations used on our website and digital systems.
4. Why we use your Information
We collect and use personal information to:
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Respond to enquiries and requests
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Provide accounting, bookkeeping, advisory, taxation and compliance services
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Manage client relationships and communications
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Improve our website, systems and customer experience
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Send updates, insights or marketing communications where permitted by law
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Measure and improve marketing performance
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Manage bookings, payments and operational processes
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Meet legal, regulatory and professional obligations
5. Disclosure of information
We may disclose your personal information to:
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Employees, contractors and authorised representatives within our business
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Related entities operating within The Business & Wealth Collective (BWC) group where reasonably necessary for operational management, integrated service delivery, administration, cybersecurity, compliance, client support or business operations
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Professional advisers, consultants and service providers
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Government agencies, regulators or authorities where required by law, including the Australian Taxation Office (ATO)
6. Third Party Platforms and Cookies
Our website may use cookies, tracking technologies, and third party platforms including Google Analytics, Google Ads, Meta Pixel, Calendly, Stripe, and Mailchimp to support website functionality, marketing, analytics, bookings, communications, and payment processing.
Certain operational systems, cybersecurity measures, technology infrastructure, cloud environments, and data management processes are managed centrally at The Business & Wealth Collective (BWC) group level to support operational efficiency, security, compliance, and service delivery across related entities.
While we take reasonable precautions to protect personal information, no method of electronic transmission or storage is completely secure and we cannot guarantee absolute security.
We retain personal information only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
Third party providers may include providers of:
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cloud storage
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website hosting
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CRM systems
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payment processing
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marketing automation
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analytics and reporting tools
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IT support and cybersecurity services
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We take reasonable steps to ensure third party providers handle personal information securely and in accordance with applicable privacy laws.
We do not sell or rent personal information to third parties.
7. Data Security and Overseas Storage
We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification, or disclosure through secure systems, password protection, restricted staff access, secure cloud based platforms, cybersecurity monitoring, and internal operational controls.
Certain systems, technology infrastructure, cybersecurity measures, and data management processes may be managed centrally at The Business & Wealth Collective (BWC) group level to support security, compliance, and operational efficiency across related entities.
Some third party providers may store or process information outside Australia, including in the United States and other countries. While we take reasonable precautions to protect personal information, no method of electronic transmission or storage can be guaranteed as completely secure.
We retain personal information only for as long as reasonably necessary to provide services, comply with legal obligations, resolve disputes, and enforce agreements.
8. Access and Correction
You may request access to the personal information we hold about you and request corrections to ensure the information is accurate, complete, and up to date.
Requests for access or correction can be made using the contact details provided below. We may require verification of identity before providing access to personal information or making any corrections.
9. Marketing Communications
Where permitted by law, we may send you marketing communications, updates, educational content, newsletters, insights, or information about our services that may be relevant to you.
We will only send commercial electronic communications in accordance with the Spam Act 2003 (Cth).
You may opt out of receiving marketing communications at any time by:
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clicking the unsubscribe link included in our communications, or
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contacting us directly using the contact details provided on our website.
10. Complaints
If you have any concerns or complaints about how we collect, use, store, or handle your personal information, please contact us using the details below.
We will review your complaint and respond within a reasonable timeframe in accordance with our legal obligations.
If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner (OAIC):
Office of the Australian Information Commissioner
Website: www.oaic.gov.au
or contact us directly:
Precision in Numbers (PIN)
Email: info@pin.com.au
11. Changes to this policy
We may update this Privacy Policy from time to time to reflect changes in services, legal obligations, technologies or business practices.
The most current version will always be published on our website.